Our Mission Statement

Our aim is to provide outstanding, up-to-date health care within our resources, delivered with care and compassion. We endeavour to be responsive to patient's needs but also offer to help manage their own health. The Andover Medical Centre is a learning environment that stimulates personal and professional growth and encourages collaboration with other healthcare teams. The Andover Medical Centre is an accredited teaching practice under the London Deanery that teaches and trains healthcare staff and persons intending to be healthcare professionals.

CQC Report

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety. The practice has been rated Good. Andover Medical Centre CQC Report.

 

Disabled Access Information

Our premises are accessible for wheelchairs and all our consultation rooms are at ground level

We have induction loop equipment available at the practice for patients with hearing aids if required

Our Patient Participation Group (PPG)

We value and welcome patient feedback and involvement as it allows us to review and improve our services. The practice has an active Patient Participation Group (PPG). We meet on quaterly basis. Our Patient group has already been involved in helping us improve our appointments system, developing our website and practice newsletter and taking part in our annual Open Day event.

How to join

We are always looking to welcome new members to join our group, under the current circumstance we advice patients that they can join as a virtual PPG member. If you are interested please email the us at: andover.medical-centre@nhs.net or speak to a member of our practice team.

 

General Data Protection Regulation (GDPR) and Practice Privacy Notice

Statement of Purpose

Privacy Notice

PPG terms of reference: 

Terms of Reference (1)

Terms of Reference(2)

How to book an appointment

  • IMPORTANT CHANGES: PLEASE NOTE THAT WE NO LONGER OFFER APPOINTMENTS ONLINE DUE TO COVID-19

Routine appointments - You can telephone 0207 281 6956, book an appointment online or come to the surgery in person. Appointments are available both morning and afternoon, and are released on a rolling release basis up to six weeks in advance.

Urgent appointments - please contact the practice before 11am for a same day urgent appointment. A duty clinician will call you back to provide you with medical advice or to allocate a same day urgent appointment if needed.

Telephone triage appointments - please contact the practice before 11am to request a call back from a clinician.

Home visits - please contact the practice before 11am

Evening Clinic - full time workers and carers only  as availability is limited.

When the practice is closed:

I:Hub appointments are available in the evenings and over the weekends - call the practice telephone line to book an I:Hub appointment.

You can also contact 111 service when the practice is closed.

In an emergency call 999.

We offer a full range of general medical services. Our clinicians are available to provide all aspects of medical care including health promotion, contraceptive advice, antenatal and postnatal checks, as well as chronic disease reviews. Overview of services:

Doctors

Routine and Urgent appointments

6-8 week childhood surveillance and postnatal reviews

Intrauterine Device Insertion (IUD clinic/Dr Varma)

Practice Nurse

Long Term Condition Management such as Diabetes, Asthma, Chronic Obstructive Pulmonary Disease (COPD), Hypertension (High Blood Pressure), Heart Disease

Childhood Immunisations

Contraception and Sexual Health screening

Nurse triage

Health promotion

Depot Injections

Cervical Smears

Travel Vaccinations

Dressings

Health Care Assistant Clinic (Tanya O'Brien)

New Patient Health Checks

Smoking Cessation

Blood pressure monitoring

Weight Loss

NHS Health Checks

Flu Vaccinations

Stitch removal and dressings

Pharmacists

Long Term Condition Management such as Diabetes, Asthma, Chronic Obstructive Pulmonary Disease (COPD), Hypertension (High Blood Pressure), Heart Disease

Medication Reviews

Mental Health Counselling

Primary Care Mental health team hold clinics at the surgery

Housing and social care advice

Help on Your Doorstep - based at the practice every two weeks on Fridays

Islington Age UK - the practice can arrange a session for you on site

IRIS - domestic violence support - the practice can help you arrange a session for you on site

 

 

Nutrition & Dietetic Service Self-Referral

Early Pregnancy Unit UCH

North-Central-London-Maternity-Services-Referral-Form

Podiatry Self-Referral Form

Maternity Services

 

Health A-Z

Live Well

Care and Support Advice