Practice returns back to usual surgery site on Hornsey Road

Dear Patients,

We are pleased to announce that we have resumed running our service from our usual surgery site as we have now returned to our premises at Andover Medical Centre, 270-282 Hornsey Road, London N7 7QZ.

Please telephone the surgery in advance for appointment and prescription queries and further medical advice.

Our telephone number remains unchanged: 02072816956

Introducing e-Consult: A new way to get help from the GP surgery

We are delighted to be introducing eConsult. A new way to get help from the GP surgery. We now ask that, whenever possible, instead of calling the GP surgery, please fill out an eConsult instead. This will improve the service you receive from the GP surgery, and free up the phone lines for vulnerable patients. Please see this short video that explains the service.

Temporary relocation of Andover Medical Centre to Village Practice

Dear Patients,

Please note important changes made at the Andover Medical Centre due to Coronavirus:

Temporary relocation of Andover Medical Centre, 270-282 Hornsey Road, London N7 7QZ to Village Practice, 115 Isledon Road, N7 7JJ.

As a result of the COVID-19 pandemic, general practice services are providing the majority of care through telephone and video consultations, with patients attending for face to face appointments only where absolutely necessary.

Appointments:

  • You need to be triaged by a clinician over the phone first.
  • Face to face appointment booking via our online systems has also been suspended.
  • where a face to face appointment is required, and is not related to COVID-19 symptoms, appointments will temporarily take place approximately 10 minutes’ walk away at:

The Village Practice, 115 Isledon Road, N7 7JJ

  • TheAndover Medical Centre will now operate solely as a ‘hot site’ for patients with Coronavirus symptoms only – please do not visit the practice building unless you have spoken to a clinician over the phone first.

Prescriptions:

  • Prescriptions are being processed electronically – we no longer issue paper based prescriptions, do not come to collect prescriptions at the surgery
  • Advice your Pharmacist to manage your prescriptions on your behalf
  • Contact us if you do not have a nominated pharmacists and we will help in arranging electronic prescriptions for you.

The surgery telephone number will remain the same: 020 7281 6956. The surgery opening hours will remain the same.

Prescription requests and COVID-19

The Practice no longer accepts paper based prescription request from patients. Please contact your Pharmacy and ask them to request prescriptions from the practice on your behalf. The practice will process your prescriptions electronically and you no longer need to collect a paper based prescriptions from us. If you do not have a nominated Pharmacist then please contact us so we can arrange electronic prescriptions for you.

Appointments and COVID-19

Due to the current growth in potential cases of the Coronavirus and under guidance from Public Health England we have reviewed our appointment system with the aim to minimise risk amongst our patients, staff and wider community. Same day appointments will not be bookable by patients without the patient first being triaged by a clinician. Face to face appointment booking via our online systems has also been suspended.

Coronavirus Patient Advice

“The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. Check online at gov.uk and at nhs.uk for advice on your travel and contact history and the latest COVID-19 information before attending the practice.”

Coronavirus – Patient Notification

If you have returned from mainland China in the last 14 days and develop flu like symptoms, however mild, please self-isolate at home and call NHS 111. All travellers from Wuhan and Hubei province should self-isolate for 14 days. Please do not visit your GP or hospital. 

Christmas and New Year Period Opening Times 2019

Andover Medical Centre will be closed on Christmas Day, Boxing Day and New Year’s Day.

The iHUB Service will still be operating an 8am to 8pm service.

Opening times and venues for iHUB are as follows:

  • Christmas Day (Wednesday, 25th December 2019): 8 am – 8 pm at the Whittington Hospital
  • Boxing Day (Thursday, 26th December 2019): 8 am – 8 pm Islington Central Medical Centre
  • New Year’s Day (Wednesday, 1st January 2020): 8 am – 8 pm Islington Central Medical Centre

In order to use the iHUB Service patients must call the Andover Medical Centre telephone number on: 020 7281 6956. You will be redirected to the iHUB Service.

Thank you for your understanding.

We wish you all a merry Christmas and a happy new year!

Warmest regards from the Andover Medical Centre.

Practice Open Day – Thank you

We would like to thank representatives from Help on Your Doorstep, Islington Age UK, Better Lives, Islington Bereavement Service, Patient Participation Group for supporting our Open Day at the Andover Medical Centre! 

OPEN DAY – October 16th from 2PM at Andover Medical Centre

PRACTICE OPEN DAY

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Wednesday 16th October 2019 2PM – 5PM 

Join us for refreshments!

Meet the team

Same Day Health Checks and flu jabs for eligible patients

Advice from local and practice based services